What is 'change management'?

'Change management' refers to the systematic approach aimed at preparing, supporting, and helping individuals and organizations in making organizational changes. It encompasses strategies that ensure employees are not only ready for the change but also supported throughout the transition process. This includes addressing the emotional and practical challenges that often accompany change, providing training and resources, communicating effectively, and involving employees in the process.

The focus on preparing and supporting employees during organizational change is crucial because successful change initiatives hinge on employee buy-in and engagement. Without adequate support, changes can lead to resistance, decreased morale, and even failure to meet organizational goals.

The other responses, while related to workplace dynamics, do not specifically define change management. Improving employee morale is one potential outcome of effective change management, but it's not the core of the concept. Conducting performance reviews and delegating tasks are important management functions but are not directly related to managing change in an organization. Thus, the approach encapsulated in the correct choice properly describes the essence of change management and its importance in organizational settings.